Thank you for shopping at Streettochic.store! Our Shipping & Delivery Policy outlines the shipping process to ensure your order arrives safely and promptly.
1. Order Processing Time
Preparation Time: Orders are prepared and processed within 1-3 business days from the date of purchase.
Business Days: Processing times are during our business hours of 8 AM – 6 PM (EST), Monday to Friday. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
Shipping Fee: A standard shipping fee of $6.99 applies to all orders, regardless of order size or quantity.
Delivery Time: Once shipped, orders typically arrive within 7-15 business days.
Please note that delivery times may vary due to factors such as location, shipping carrier delays, or other circumstances beyond our control.
3. Shipping Destinations
Currently, we only offer shipping within the United States. Orders to addresses outside of the U.S. are not available at this time.
4. Tracking Your Order
Once your order is shipped, we will send a confirmation email with tracking details. You can use this tracking information to monitor the progress of your shipment.
Tracking Support: If you need further assistance with tracking, feel free to contact our Customer Support team at [email protected] or call +1 325 252 3621.
5. Payment Methods
We accept payments through PayPal and Payoneer. All transactions are secure, ensuring the privacy of your payment details.
6. Lost or Delayed Shipments
If your package has not arrived within the expected delivery window (7-15 business days), please contact us as soon as possible. We will work with the shipping carrier to investigate and resolve any delivery issues.
7. Address Changes and Delivery Issues
Correct Shipping Address: Please ensure that your shipping address is correct before completing your order. Once an order is shipped, changes to the address cannot be made.
Undeliverable Packages: If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping fees may apply.
Contact Us
If you have any questions or concerns about your shipment, please reach out to us:
Address: 2361 E Stadium Blvd, Ann Arbor, MI 48104
Phone: +1 325 252 3621
Email: [email protected]
Business Hours: 8 AM – 6 PM (EST), Monday to Friday (Closed on Saturday and Sunday)
Thank you for choosing Streettochic.store. We are dedicated to providing a smooth and enjoyable shopping experience from checkout to delivery!