Welcome to the FAQ page of streettochic.store, your one-stop destination for modern, chic women’s fashion! Below you will find answers to frequently asked questions about shopping with us. If you don’t find what you are looking for, please get in touch!
1. Where is streettochic.store located?
Address: 2361 E Stadium Blvd, Ann Arbor, MI 48104
2. How can I contact streettochic.store?
Phone: +1 325 252 3621
Email: [email protected]
Hours: 8am – 6pm (EST), Monday – Friday (Closed Saturday and Sunday)
3. What payment methods do you accept?
We accept PayPal and Payoneer for fast and secure transactions.
4. How long does it take for my order to be prepared?
Orders are typically prepared within 1-3 business days. You will receive a confirmation email when your order is ready to ship.
5. What are the shipping options and delivery times?
Standard delivery times are 7-15 business days, depending on your location in the United States. Currently, we only offer domestic shipping.
6. Is there a shipping fee?
Yes, we charge a flat shipping fee of $6.99 for all orders.
7. Can I return or exchange an item?
Absolutely! We offer a 30-day return policy on most items. Items must be unused, in the original packaging, and accompanied by a receipt or proof of purchase. Please contact us at [email protected] for assistance with a return or exchange.
8. How do I know if my order has been placed successfully?
After placing an order, you will receive an order confirmation email. If you do not receive an email, please check your spam folder or contact us.
9. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 30 days of receiving your order. Contact us at [email protected] and we will be happy to assist you.
10. Can I change or cancel my order?
We process orders quickly to ensure prompt delivery. If you need to change or cancel your order, please contact us as soon as possible. Once your order has been shipped, we may not be able to accommodate changes.
For any further queries, please contact us at [email protected] or by phone at +1 325 252 3621 during our business hours. We are here to help you have a smooth and enjoyable shopping experience!